Quality Assurance

Quality assurance includes two principles: “Fit for purpose” (the product should be suitable for the intended purpose); and “right first time” (mistakes should be eliminated). QA includes management of the quality of raw materials, assemblies, products and components, services related to production, and management, production and inspection processes.

Best practices in a company’s QA program all contribute to a host of benefits, including reduced costs, dramatically increased efficiencies and, ultimately, greatly enhanced customer satisfaction.